Information You Provide
When you contact me through this website, you may provide information such as your name, email address, telephone or WhatsApp number, preferred method of contact, general location, the type of service you are looking for, your availability, and other information you choose to include in your inquiry.
Providing this information is voluntary. However, if you do not provide information marked as required, I may not be able to respond to your inquiry or determine appropriate next steps.
Please do not use the website contact form to send medical records, detailed clinical histories, or other highly sensitive information.
How Your Information Is Used
respond to your inquiry
communicate about availability or a consultation
respond to referral, professional, speaking, workshop, or training inquiries
determine appropriate next steps
operate, maintain, and secure the website and practice
meet applicable legal or regulatory obligations
Information submitted through this website is not sold for advertising purposes.
Who May Receive or Process Information
I may use service providers that help operate the website and practice communications. These may include website hosting and form services such as Framer and email services such as Google.
If you choose to communicate through WhatsApp, information transmitted through that service is also subject to WhatsApp’s own privacy and security practices.
Current clients may also use the Sessions Health client portal. Information submitted directly through Sessions Health is handled through that service rather than through this website contact form.
Information may also be disclosed when required by law or when reasonably necessary to protect legal rights or safety.
International Processing
Because this practice serves clients in multiple countries and uses technology providers that operate internationally, personal information may be processed or stored outside the country in which you are located.
Where applicable, I seek to handle international processing and transfers in accordance with applicable privacy and data-protection requirements.
Website and Technical Information
Like most websites, this site and its service providers may process limited technical information necessary to deliver, maintain, and secure the website. This may include information such as IP address, browser or device information, and basic information about how the website is accessed.
If additional analytics, advertising, or tracking technologies are added in the future, this policy will be updated as appropriate.
How Long Information Is Kept
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, for appropriate business or professional recordkeeping, or as required by applicable law.
If an inquiry leads to an ongoing professional relationship, information may also become part of the records maintained in connection with that relationship.
Access, Correction, and Other Privacy Rights
You may contact me to request access to or correction of personal information maintained about you, subject to applicable law.
Depending on where you live, you may have additional privacy rights, which may include rights relating to access, correction, deletion, restriction of processing, objection, or portability of personal information.
Individuals in the United Kingdom may also have the right to raise a concern with the UK Information Commissioner’s Office regarding the handling of their personal information.
Children and Teenagers
This website is intended for adults seeking information or services for themselves, their children, or others.
Children and teenagers should not independently submit personal information through this website without the involvement of a parent or legal guardian.
Clinical Communication
This website and its contact form are intended for general information and initial inquiries. They are not intended to serve as a secure clinical communication system.
Current clients should use the secure client portal when appropriate for clinical forms, documents, and other sensitive communications.
Security
Reasonable measures are taken to protect personal information. However, no website, email transmission, or electronic storage system can be guaranteed to be completely secure.
Contact
The person responsible for the personal information collected through this website is:
Dr. Ben Langstein
Questions about this policy, or requests concerning personal information, may be sent to that address.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in the website, the practice, technology used by the practice, or applicable requirements.
The current version will be posted on this page with its effective date.